Technology Assistance

Chromebook Repair

Our 1:1 program equips every student with a Chromebook, empowering them with personalized learning tools. If your Chromebook requires repair, we offer comprehensive services, including:

• Screen Repair: Replacement and repair of damaged or broken Chromebook screens.
• Keyboard and Trackpad Restoration: Repair and replacement of malfunctioning keyboards and trackpads.
• Internal Component Diagnostics and Repair: Troubleshooting and repair of internal hardware components.
• Operating System and Software Troubleshooting: Diagnosis and resolution of software and operating system issues.

Our IT Department provides expert setup and troubleshooting assistance for all district-provided devices, including:

• Initial Device Configuration and Onboarding:
  • We configure and prepare devices for initial use.
  • We ensure devices are ready for student/staff access and network connectivity.
• Software Installation and Updates:
  • We install and update necessary software and applications.
  • We manage software updates to keep devices secure and efficient.
• Hardware Diagnostics and Support:
  • We diagnose and troubleshoot hardware-related issues.
  • We provide support for identifying and resolving hardware problems.

Our IT Department provides access and support for essential software and learning tools, including:

Google Workspace:

• Gmail: School email communication and management.
• Google Docs: Collaborative document creation and editing.
• Google Sheets: Spreadsheet functionality for data analysis and organization.
• Google Slides: Multimedia presentation creation and delivery.
• Google Drive: Cloud storage for files and collaborative sharing.
• Google Classroom: Virtual learning environment for assignments and communication.
• Google Calendar: Schedule management and event coordination.

Adobe Creative Cloud:

• Access to Professional Applications: We provide access to industry-standard software.
• Industry-Standard Software:
  • Photoshop: Image editing and manipulation.
  • Premiere Pro: Video editing and production.
  • Illustrator: Vector graphics and illustration.
  • InDesign: Page layout and publishing.

Wi-Fi Connectivity

Chromebook devices automatically connect to our secure district Wi-Fi. If you experience connectivity issues, please contact your office manager. Network access is managed exclusively by the IT Department.

If you have any issues, let your office manager know. Our network is secure and only accessible through our IT Department

We prioritize a safe online environment for all students and staff. Here's how we help you stay secure:

• Internet Safety Tips:
  • Guidelines on avoiding phishing scams and cyberbullying.
  • Tips for identifying and avoiding unsafe websites.
• Password Management:
  • Instructions on creating strong, unique passwords for school accounts.
  • Guidance on using password managers for secure storage.
• GoGuardian Web Filtering:
  • Automated filtering to ensure access to safe and appropriate websites.
  • Proactive blocking of potentially harmful or restricted content.
• Google Workspace Email Security:
  • Built-in features to detect and block phishing and spam attempts in Gmail.
  • Enhanced protection against malicious email content.

Chromebook Repair

Our 1:1 program equips every student with a Chromebook, empowering them with personalized learning tools. If your Chromebook requires repair, we offer comprehensive services, including:

• Screen Repair: Replacement and repair of damaged or broken Chromebook screens.
• Keyboard and Trackpad Restoration: Repair and replacement of malfunctioning keyboards and trackpads.
• Internal Component Diagnostics and Repair: Troubleshooting and repair of internal hardware components.
• Operating System and Software Troubleshooting: Diagnosis and resolution of software and operating system issues.

Our IT Department provides expert setup and troubleshooting assistance for all district-provided devices, including:

• Initial Device Configuration and Onboarding:
  • We configure and prepare devices for initial use.
  • We ensure devices are ready for student/staff access and network connectivity.
• Software Installation and Updates:
  • We install and update necessary software and applications.
  • We manage software updates to keep devices secure and efficient.
• Hardware Diagnostics and Support:
  • We diagnose and troubleshoot hardware-related issues.
  • We provide support for identifying and resolving hardware problems.

Our IT Department provides access and support for essential software and learning tools, including:

Google Workspace:

• Gmail: School email communication and management.
• Google Docs: Collaborative document creation and editing.
• Google Sheets: Spreadsheet functionality for data analysis and organization.
• Google Slides: Multimedia presentation creation and delivery.
• Google Drive: Cloud storage for files and collaborative sharing.
• Google Classroom: Virtual learning environment for assignments and communication.
• Google Calendar: Schedule management and event coordination.

Adobe Creative Cloud:

• Access to Professional Applications: We provide access to industry-standard software.
• Industry-Standard Software:
  • Photoshop: Image editing and manipulation.
  • Premiere Pro: Video editing and production.
  • Illustrator: Vector graphics and illustration.
  • InDesign: Page layout and publishing.

Wi-Fi Connectivity

Chromebook devices automatically connect to our secure district Wi-Fi. If you experience connectivity issues, please contact your office manager. Network access is managed exclusively by the IT Department.

If you have any issues, let your office manager know. Our network is secure and only accessible through our IT Department

We prioritize a safe online environment for all students and staff. Here's how we help you stay secure:

• Internet Safety Tips:
  • Guidelines on avoiding phishing scams and cyberbullying.
  • Tips for identifying and avoiding unsafe websites.
• Password Management:
  • Instructions on creating strong, unique passwords for school accounts.
  • Guidance on using password managers for secure storage.
• GoGuardian Web Filtering:
  • Automated filtering to ensure access to safe and appropriate websites.
  • Proactive blocking of potentially harmful or restricted content.
• Google Workspace Email Security:
  • Built-in features to detect and block phishing and spam attempts in Gmail.
  • Enhanced protection against malicious email content.